Blacklisted!

I was recently notified that one of my newly launched websites was blacklisted by Norton – which means visitors who use Norton’s service were presented with a large ‘Malicious Website Blocked’ banner.  As you can imagine, my client was quite upset.

 

My first action was to check the reports from 2 security plugins used on all the sites I develop.  The site was identified as clean by both services.

 

Next I visited Norton’s website, where I learned that Norton’s automated scanner had marked the site unsafe due to “Annoyance factors”, a vague category defined as “Items that don’t necessarily do harm, but are a nuisance”.

 

My client and I were not notified of this.  We had to learn about it from a friend who visited the site. In order to unblock the site I had to create an account at Norton, verify site ownership, and request a re-evaluation. The site was marked clean within a few hours. Since then I have added all my websites to that Norton account so I will be alerted immediately if there is a change in their status.

 

If you know anyone panicked by the thought of their website being identified as UNSAFE, I would be happy to look into their issue and insure their reputation isn’t ruined by “Annoyance Factors”

 

Payment Methods & Best Practices

Customer Engagement & Marketing

  • Google Trusted Stores
  • Trusted Reviews
  • eBay
  • Amazon Seller Central

Get In Touch

Commerce Twp, MI 48382